What colors will the Adventure Hoodie be available in?
We plan to offer a variety of colors, including classic neutrals and some adventurous, vibrant options. Final color choices may depend on stretch goals and backer feedback.
Last updated: October 24, 2023 15:48
What sizes will the Adventure Hoodie be available in?
We offer various sizes to accommodate all body types. Sizes will range from XS to 4XL and include tall sizing options for sizes Medium, Large, XL, and 2XL.
Last updated: October 24, 2023 15:48
Is the Adventure Hoodie unisex?
Yes, the Adventure Hoodie is designed to be unisex, and we have taken care to make sure it suits all genders
Last updated: October 24, 2023 15:48
How do I determine the right size for my Adventure Hoodie?
The best way to find your size is by comparing the measurements of your current favorite hoodie to our sizing chart. Our goal is to cater to all body types BIG, TALL, SMALL, and ALL sizes.
Last updated: October 24, 2023 15:48
Will this Adventure Hoodie zip into my Cascades Jacket, Glacier Parka, and/or Windcave Windbreaker?
No, regrettably, our new Adventure Hoodies are not compatible with our previous outer layers. While we aimed to provide this feature, it required the use of materials that did not meet our quality standards. Therefore, we made the decision not to integrate them into our previous jacket systems.
Last updated: October 25, 2023 19:55
Is there a bottle opener? What about the original features?
We are not including a bottle opener with this hoodie. Drinking vessels have evolved (into more sustainable cans) and so have we! As for the other features, we have included as many as we thought were still relevant and wanted!
Last updated: October 24, 2023 15:48
Can you provide more information about the fabrics used in the Adventure Hoodies?
Our Adventure Hoodies are crafted from high-quality materials to ensure comfort and durability. Specific fabric details for each hoodie can be found in the campaign description.
Last updated: October 24, 2023 15:48
Are any of these Adventure Hoodies water-resistant?
No, the Adventure Hoodies are designed with a primary focus on comfort and versatility. We’ve used a soft, high-quality fabric to ensure a cozy and enjoyable wearing experience. While they may not be water-resistant, our hoodies are packed with a range of other fantastic features to keep you comfortable and prepared for your adventures.
Last updated: October 25, 2023 19:55
What is the warranty and return policy for the Adventure Hoodie?
We stand behind the quality of our products. Details about our warranty and return policy can be found on our campaign page.
Last updated: October 24, 2023 15:48
Is international shipping available?
Yes, we plan to offer international shipping to many countries. Please check the campaign for a list of supported countries.
We value our international customers and strive to provide a seamless shopping experience. We want to ensure that you are aware of our DDU policy for international orders:
For international orders, any applicable import duties, taxes, and customs fees are not included in the product price or shipping cost.
The recipient of the order is responsible for any customs fees, taxes, or import duties imposed by their country’s customs authorities.
Last updated: October 24, 2023 15:48
When can I expect to receive my Adventure Hoodie if I back the campaign?
We will provide estimated delivery dates on the Kickstarter campaign page based on your chosen reward tier. Early bird backers will be the first to receive their hoodies, which we anticipate will begin shipping in March 2024.
Last updated: October 24, 2023 15:48
How can I stay updated on the progress of the Adventure Hoodie campaign?
To stay in the loop, make sure to follow our Kickstarter campaign, and you can also sign up for our newsletter for the latest updates, stretch goals, and exciting announcements.
Last updated: October 24, 2023 15:48
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.